Contact

We're here to help!

For all questions regarding your account, making a payment, a statement or generalized customer service questions – please contact – Customer Service at:

Email – info@goodwintx.com
Phone – 855-289-6007
LiveChat – www.goodwintx.com and select chat with a Live Agent on the bottom right of the webpage

For all questions about your account balance, delinquency notices, payment plan requests and fee waiver requests – please contact – Delinquencies at:

Email – Delinquencies@goodwintx.com
Phone – 855-289-6007 and request to speak to delinquencies

Resales

How do I get a lender questionnaire completed?

Lender questionnaires can be ordered via the Community Archives website at [http://https:www.marketplacecommunityarchives.com/login]https://www.marketplace.communityarchives.com/login

How much does a lender questionnaire cost?

Visit the Community Archives website at [http://https:www.marketplacecommunityarchives.com/login]https://www.marketplace.communityarchives.com/login for pricing.

Where do I obtain a resale certificate?

Resale Certificates can be ordered via the Community Archives website at [http://https:www.marketplacecommunityarchives.com/login]https://www.marketplace.communityarchives.com/login

I'm the Lender and would like to get a statement. Is there a charge for this.

A statement can be ordered via the Community Archives website at https://www.marketplace.communityarchives.com/login.

For all questions regarding violation notices or compliance questions/submissions – please contact Compliance at:
Email – compliance@goodwintx.com

Phone – 512-502-2115

For all questions about Amenity Access(pool gates/keys, gate remotes/keys/access devices) – please contact – Amenity Access at:

Email – AmenityAccess@goodwintx.com
Phone – 512-852-7980

Community Manager: Email APPRManager@goodwintx.com